The Apple Magic Mouse is a marvel of industrial design. Its seamless, buttonless top surface and multi-touch capabilities make swiping between web pages and scrolling through documents feel almost magical. But when that magic breaks—specifically, when your Magic Mouse is not scrolling —the frustration is immediate.
Visit an Apple Store. Genius Bar technicians have a diagnostic tool that forces a firmware reinstall on the Magic Mouse—a fix you cannot do at home. But given the steps above, you likely won't need it. magic mouse not scrolling
If your Magic Mouse is not scrolling only when your Mac is under heavy load (e.g., transferring files or connected to a crowded Wi-Fi network), interference is the culprit. The Apple Magic Mouse is a marvel of industrial design
A dirty surface confuses the capacitive touch sensor. It might register a click, but it won't register the directional movement of a scroll. Visit an Apple Store
Most users look in and see "Smart zoom" and "Swipe between pages," but they miss the master switch.
You move your finger across the smooth glass top, but the page stays frozen. No vertical movement. No horizontal glide. Just a cursor that moves fine, but a scroll wheel that has seemingly vanished.
Cursor moves slowly. Scrolling stutters or stops entirely. The mouse disconnects when you try to scroll.